I have a friend that just bought the game and he is totally unable to register on the site.  He bought the $50 pack and didn't receive the horse so he was trying to submit a ticket but you need to register first.  I tried to create a second account and ran into the same problem.

You get to the end of the registration process and it says "If you proceed to the next step, you will not be able to modify the information entered.  Do you want to go to the next step to verify your email?"  I attached the screen shot.  Once you click "ok" nothing happens.  Tried on safari, IE, and chrome.  Same problem all browsers.

The real problem is that he paid for the deluxe pack and didn't get the horse.  Anyone else seeing this problem(s)?

For some reason, adblock is stopping the next window from showing up. If you disable ad-block for like 2 seconds it will allow you to register. 

Thank you for this, I will give it a try but I think Adblock is on by default for all browsers.  Also, the REAL problem is that my buddy didn't receive pack items.  What is the process to get those restored/fixed?