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Community

Unable to link my account
Drifter*** 2019-03-05 19:00
1075 8 0 0
# 1
Edit Date : 05.03.2019

I've been trying to get this working for a few days and nothing is working.

Im on the NA server, my forum account page says everything is done, yet when I attempt to link my account the game tells me that my account dosen't exist.

I've tried the signup button on the main page and that just tells me my email address is not available so I can't make an account that way. The main sign in page doesn't even recognize my account I'm posting from now.

I'd appreciate any help. --Momentai:3

Character Name Drifter***
Main Character
# 2
Edit Date : 05.03.2019
1 hour ago, Drifter667 said:

I've been trying to get this working for a few days and nothing is working.

Im on the NA server, my forum account page says everything is done, yet when I attempt to link my account the game tells me that my account dosen't exist.

I've tried the signup button on the main page and that just tells me my email address is not available so I can't make an account that way. The main sign in page doesn't even recognize my account I'm posting from now.

I'd appreciate any help. --Momentai:3

Your forum account and the account for the main website are separate accounts.

Character Name Dejit***
Main Character
# 3
Edit Date : 05.03.2019
2 minutes ago, Dejitaru said:

Your forum account and the account for the main website are separate accounts.

In that case why can I not sign into or even make a new account?

Am I supposed to have two separate email addresses, one for the forum and another for the main site? --Momentai; 3

Character Name Drifter***
Main Character
# 4
Edit Date : 05.03.2019
6 minutes ago, Drifter667 said:

In that case why can I not sign into or even make a new account?

Am I supposed to have two separate email addresses, one for the forum and another for the main site? --Momentai; 3

Maybe there is an issue with the main site atm, you should be able to use the same email address I have the same for mine.

Character Name Dejit***
Main Character
# 5
Edit Date : 05.03.2019

Well I finally managed to make my account on the main page, either it was fixed at some point today or my phones google chrome is to blame. Just used the edge app on my xbox and everything seems to work now. Sorry for the bother, and thanks for the help. --Momentai :3

Character Name Drifter***
Main Character
# 6
Edit Date : 07.03.2019
On 3/5/2019 at 2:00 PM, Drifter667 said:

Well I finally managed to make my account on the main page, either it was fixed at some point today or my phones google chrome is to blame. Just used the edge app on my xbox and everything seems to work now. Sorry for the bother, and thanks for the help. --Momentai :3

Is it too late to link the account for the pet hawk? I'm still having issues with it, as in I can't find where to link it. I found it the first day but I have forgotten lol. During that time, it said invalid so I gave up. I hope it's not too late! I would like to try to link it again

Character Name Br***
Main Character
# 7
Edit Date : 08.03.2019
19 minutes ago, Bravo said:

Is it too late to link the account for the pet hawk? I'm still having issues with it, as in I can't find where to link it. I found it the first day but I have forgotten lol. During that time, it said invalid so I gave up. I hope it's not too late! I would like to try to link it again

I may be wrong but I thought I read that we had till April 2nd to link it.

Also remember a few days ago a Community Manager saying that there had been an issue in EU with linking accounts. At the time he said it would be fixed quickly. Not sure if that was related.

Character Name BlakJa***
Main Character
# 8
Edit Date : 08.03.2019

can't link account in the EU just says wrong password or invalid account 

Character Name kris_do***
Main Character
# 9
Edit Date : 08.03.2019
22 hours ago, BlakJak70 said:

I may be wrong but I thought I read that we had till April 2nd to link it.

Also remember a few days ago a Community Manager saying that there had been an issue in EU with linking accounts. At the time he said it would be fixed quickly. Not sure if that was related.

The April 2nd sounds familiar, I think you're right. I was able to link on NA finally! Maybe it was due to my fault idk

Character Name Br***
Main Character
FeedbackTopicUnable to link my account
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