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Please Install the Black Desert launcher to start the game.

1 Run the downloaded - file to install the Black Desert launcher.

2 Please start the game once installation is complete.

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How do I submit or contact support?
ProjectDa*** 2019-03-09 23:28
3914 3 0 0
# 1
Edit Date : 09.03.2019

Hello I was wondering how I could contact support or submit a ticket? thanks

Character Name ProjectDa***
Main Character
# 2
Edit Date : 10.03.2019
7 hours ago, ProjectDanny said:

Hello I was wondering how I could contact support or submit a ticket? thanks

You have to register on the main site:

https://www.xbox.playblackdesert.com/Member/Login

Tyen link your account through the game itself in your “profile” from the menu screen. This should let you submit tickets via:

xbox.playblackdesert.com/support 

Bonus is that it should also make you eligible for the free Skyhawk pet!

Character Name WeAreLeg***
Main Character
# 3
Edit Date : 06.01.2025

Ça marche pas sur Xbox. Bleu déserte. Je peux plus jouer. Est-ce que vous pouvez me débloquer comme ça je peux jouer à Blade desert ? S'il vous plaît ?

Character Name Frah667
Main Character
# 4
Edit Date : 15.01.2025

To submit or contact support, look for a "Contact Us" or "Support" link on the website. You can also find an email or chat option to send your question. They’ll respond as soon as they can to help you!

Character Name Jack78
Main Character
FeedbackTopicHow do I submit or contact support?
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