Greetings Adventurers,

Gameplay that operates outside of the intended design can disrupt the balance within the game and may negatively affect game balance as a whole. As such, it has always been our priority to deal with these kinds of issues as promptly as possible to provide a better gaming environment for Black Desert Console Adventurers.

Any Adventurers identified with unauthorized programs and/or abnormal gameplay records will be dealt with accordingly based on our Terms of Service and the Operational Policy of Black Desert Console.

    ▶ Black Desert Terms of Service

    ▶ Black Desert Operational Policy

Please see below for details:

Restriction Details on Accounts Violating the Operational Policy

- Restricted Date: August 03, 2022
- Restriction Details: Attempting or Suspicion of Unauthorized Program/Macro Use (Temporary Restriction)
- Restricted Accounts: 6 accounts

- Restricted Date: August 03, 2022
- Restriction Details: Customer Support Abuse 3rd (Restriction 15 days)
- Restricted Accounts: 1 account

- Restricted Date: August 03, 2022
- Restriction Details: Use of Inappropriate Names 2nd (Restriction 7 days + Name Change)
- Restricted Accounts: 1 account

Restriction Details on Accounts that used Account-Piloting Services

- Restricted Date: August 03, 2022
- Restriction Details: Bot (Farm/Cluster) under the Operational Policy (Permanent Restriction)
- Restricted Accounts: 4 accounts

▶ List of accounts restricted for inter-account transaction and abuse regarding the Central Market.

※ If you want to appeal for the measure taken under the restriction policy, please submit a ticket through [Support] > [Select your platform] > [Submit an Inquiry] > [Account]
※ You can submit appeals regarding restrictions through the website’s Customer Support within 15 days of being notified.

※ If you see any other players abusing gameplay, please report the player to [Support] > [Select your platform] > [Submit an Inquiry] > [Report]

We would like to thank all the Adventurers in their effort to build a better environment for Black Desert and we promise to return the interest and support you’ve given us by providing better services.

We will continue to actively monitor and investigate any cases that violate the terms and services and ensure the restriction of any central market abusing and unauthorized programs.

Thank you

Black Desert Console Team