Adventurers,
Xbox Live services are now restored and you should now be able to access the game without issue. If you have any remaining issues, please contact our customer support at console.playblackdesert.com/support
We are aware of some users not being able to access the game due to an issue with Xbox Live. We are monitoring the situation carefully and will let you know once full Xbox Live service has been resumed.
We thank greatly for your patience. Xbox Live service is now resumed and game should be operating as intended. If you are still experiencing issues with the game, please contact us via Customer support at console.playblackdesert.com/support
For updates on Xbox Live, check out Xbox Support on Twitter.
Thank you for your support.