Unscheduled Maintenance Compensation Guidelines
- Eligibility: Accounts that were created prior to the maintenance in question
- Compensation: Heartfelt Gift Box III x3
- Expiration Date: Before Jun 12, 2024 23:59 UTC
- Received via: In-game Mail
※ Notes - After the expiration date passes, the compensation via in-game mail will be unredeemable, and the in-game mail will be deleted. - You will receive the following items per Heartfelt Gift Box III that you open: GM's Lucky Box x1 GM's Blessing 2 (1 Hour) x3 Book of Training - Skill (3 Hours) x1 Book of Training - Combat (3 Hours) x1 Item Collection Increase Scroll x3 - Due to the unscheduled maintenance, the validity period of certain paid items has been extended by 180 minutes. Example: The buffs that come from certain paid items such as Value Packs |
We will do our best to provide a more stable service. Thank you for your patience and understanding.
Adventurers,
We will be taking down all servers for a temporary maintenance. Please refer to the following for details:
■ Maintenance Purpose:
- An issue where certain Season Pass rewards cannot be collected and it is not possible to complete the Season Pass.
- The issue where selected items are not being consumed as expected in the following situations:
- When using items on the Feed Pet menu
- When using items on the Emergency Supply menu while on a ship - The issue where the Navigate function on the Barter Information menu does not work as intended.
■ Maintenance Schedule:
NA: June 4th 10:00 PM ~ June 5th 01:00 AM (PDT)
EU: June 5th 05:00 AM ~ 08:00 AM (UTC)
ASIA: June 5th 02:00 PM ~ 05:00 PM (GMT+9)
■ Server: All servers
■ Notice:
※ During the maintenance, all Adventurers will lose connection to the game and will not be able to use the Black Desert + Central Market nor redeem coupons on the website.
※ The servers will be shut down in order once the maintenance begins, and your connection to the game will be lost even though you were in queue.
※ The maintenance schedule is subject to change. If there are any changes, it will be announced on the website.
※ Name change or item recovery requests will not be processed during this maintenance.
Before exiting the game, please put your character in a safe zone. Please be noted that your character and mount can be attacked by nearby monsters and other characters if you leave the game in a combat zone. Also, you will not be able to play the game during the maintenance.
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