Adventurers, 

We have fixed an issue where Adventurers on the EU and ASIA servers were experiencing sporadic disconnects from the game following the Dec. 11th maintenance.  

As compensation for the issue, all Adventurers on NA, EU, and the ASIA servers will be receiving the following item:

[Event] Value Package (7 days)

We will also be ringing a Golden Bell for 24 hours on the weekend at the following times:

NA: December 21st 12:00 AM ~ December 21st 11:59 PM PST

EU: December 21st 12:00 AM ~ December 21st 11:59 PM UTC

ASIA: December 21st 12:00 AM ~ December 21st 11:59 PM GMT+9

If you are still experiencing connection issues, please send a ticket so that we can provide further assistance. 

Thank you for your understanding and we apologize for the inconvenience that resulted due to the disconnects. We will continue to work on the stability that Adventurers can expect from the Black Desert Team.