Greetings Adventurers,
We discovered an issue where tax is applied on items you obtain by exchanging the New DLC Pack Seal from the “Nova: Heir of Calpheon DLC” when you first register them on the Central Marketplace.
[Check Nova: Heir of Calpheon DLC notice]
As notified in the DLC sale notice, here are the list of items that you can obtain by exchanging the New DLC Pack Seal from Igor Bartali:
-[Nova] Aquila Classic Set
-Nova Horse Gear Set (DLC Exclusive)
-Young Baphomet (LIMITED)
-Combat & Skill EXP 300% Scroll (60 min) x5
Due to tax exemption not applying on the first initial sale of the [Nova] Aquila Classic Set and Young Baphomet (LIMITED) pet in the Central Marketplace, we will be implementing the below measures during January 6 maintenance:
● If you obtained the DLC Pack Seal after purchasing the Nova DLC and sold the items on Central Marketplace
→ You will receive the equivalent amount of tax that should have been exempted as Silver via in-game mail (amount based on highest value of the item at day of the maintenance)
● If you obtained the DLC Pack Seal after purchasing the Nova DLC and registered the items on Central Marketplace
→ We will cancel the registration and remove the DLC Pack Seal from your account and send you the items with the tax exemption applied via in-game mail.
● If you obtained the DLC Pack Seal after purchasing the Nova DLC and have yet to exchange it for items
→ We will remove the DLC Pack Seal from your account and send you the items with the tax exemption applied via in-game mail.
● If you obtained the DLC Pack Seal after purchasing the Nova DLC and exchanged the items without registering them on the Central Marketplace
→ We will remove the exchanged items from your account and send you the items with the tax exemption applied via in-game mail.
If you purchased the Nova: Heir of Calpheon DLC before January 6 and did not login until after January 6 maintenance, please contact Customer Support for detailed instructions.
We apologize for the inconvenience.
Thank you.
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