Adventurers,

A change was applied to set an expiration date on in-game mail sent through the Web Storage (with coupon items) during the February 3rd maintenance. However, an issue was discovered that the expiration date was not correctly specified when checking the in-game mail and the Web Storage.

After the February 3^rd maintenance, coupon items that were not obtained via in-game mail were deleted after a certain amount of time. Both the unobtained coupon items and the in-game mail were deleted after it had expired.  

We apologize that the update contents were not correctly reflected in advance to Adventurers and that the expiration date was not correctly displayed. We will do our best to make sure similar mistakes do not occur again.

During the February 17^th maintenance, the system will be updated so that the related in-game mail will correctly display the expiration date. Also, the unobtained coupon items and in-game mail that were deleted due to expiration from February 3^rd  to the 17^th will be restored. You will be able to collect said items and mail from February 17^th to February 24^th.

※ Please note that if you do not receive the item before the deadline in the in-game mail, you will not be able to collect said item.

- Black Desert Console Team